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Airline Cabin Crew
Level 2
Gloucester
Course Overview
Full Time
Certificate
Certificate
Ideal if: your goal is to work in the travel and tourism industry as airline cabin crew.
You’ll learn: working as a cabin crew; how to handle passengers and make passenger announcements; health, safety and security; cabin service and selling techniques; and dealing with emergency situations.
Expect: a mix of theory combined with practical experience to develop your customer service and selling skills.
You’ll love: our unique aircraft simulation room on campus and the opportunity to train with airlines like British Airways and Flybe.
This qualification is designed for anyone who'd like to work as cabin crew, including the duties carried out by cabin crew in the crew room.
"A feature of many curriculums is the effective emphasis on developing learners’ confidence through curriculum content that develops the skills that local industries need.” (Ofsted, 2023)
There are six units that will help you to develop your skills when working with customer on board: 1. Working As Cabin Crew 2. Airline Health, Safety and Security 3. Airline Emergency Situations 4. Dealing With Passengers on Board an Aircraft 5. Cabin Service - Selling Techniques 6. Making Passenger Announcements on Board an Aircraft The course is a combination of continual assessment and includes the development of practical workplace skills. You will be assessed through coursework and practical assignments. What's more the college has invested money into creating the right environment for you. So you will benefit from the latest learning technology and a unique aircraft simulation room where you can put your customer service skills into practice.
You will also be learning from tutors who have been cabin crew, and as part of the course you will have the opportunity to visit airlines to develop your skills.
As part of your programme of study you will also be timetabled for English and Maths.
You will need to complete relevant work placement as part of your course. You will have support whilst at College to arrange this but it is advised to start thinking about it prior to enrolment.
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Typical Entry Criteria
Three GCSE subjects at Grade 3 and above:
Gloucestershire College welcome any other/combinations of relevant qualifications that are comparable and/or equivalent to the typical course entry requirements.
For 19+ applicants that do not have recognised qualifications may still meet course entry requirements through alternative methods of assessment at the College’s discretion.
All queries regarding course entry criteria including the equivalency of qualifications and exceptional extenuating circumstances should be directed by email to the Admissions Department through applications@gloscol.ac.uk.
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With a level 2 qualification in Airline Cabin Crew, you can apply for a range of junior roles on airlines or take your skills into general employment. If you want to get more qualifications under your belt, then you could progress onto one of our full time level 3 Travel and Tourism programmes.
Shortlist and Apply
If you would like to apply for this course, please add it to your shortlist. You may then add further courses to your shortlist or continue to complete your application.
The travel and tourism industry is an exciting sector to work in. Previous students have gone on to secure jobs at Gloucestershire Airport, Virgin Holidays, EasyJet and at many exclusive resorts across the world.
Courses include the opportunity to undertake enrichment trips and plenty of work experience. Travel and tourism students are also provided with first-class facilities, such as an aircraft simulation room with a genuine plane body inside which offers a hands on experience. After completing your studies with us, the world is literally yours to explore! You could become a travel agent, cabin crew, tourist information officer or holiday rep, among many other career options.
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Next Steps
Find out more
Check the progress of your application and find out everything you need to know about the application and enrolment process at GC.